




Frequently Asked Questions
Why do I need the Carvia Adapter?
Why do I need the Carvia Adapter?
It eliminates the hassle of plugging in your phone every time you drive. Just plug the adapter into your car’s USB port and connect wirelessly to CarPlay or Android Auto. You’ll enjoy the same features as a wired connection, but with a cleaner, clutter-free driving experience.
How long does shipping take?
How long does shipping take?
Orders are processed within 24–48 hours, and delivery typically takes 8–15 business days depending on your location. Please note that occasional delays may occur due to high demand or carrier issues. If you have any questions about your shipment, contact us anytime at support@mycarvia.com
Do you accept returns and refunds?
Do you accept returns and refunds?
Yes, we do accept returns and offer refunds. If you’re not completely satisfied with your Carvia Adapter, you can return it within our 30-day policy window for a refund. To start a return, simply reach out to our support team and we’ll guide you through the process. Please note that items must be returned in their original packaging and condition to qualify.
Are your products compatible with all vehicles?
Are your products compatible with all vehicles?
The Carvia Adapter works only with vehicles that have factory-installed CarPlay or Android Auto. If your car already supports wired CarPlay or Android Auto, you can simply plug the Carvia Adapter into your car’s USB port to make the connection wireless. If your vehicle does not have CarPlay or Android Auto built in, the adapter will not work.